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Frequently asked questions
General
You must contact a certified GSA Safe and Vault Technician. We use approved neutralization techniques to open the container securely. Depending on the lock and container type, we can often replace the lock and recertify the safe for continued use.
Black Labels indicate containers manufactured before 1989. These are generally no longer approved for the storage of classified material once they are neutralized. Red Labels indicate newer containers manufactured to current standards, which can typically be repaired and recertified.
Yes. Holey Openings provides certified GSA technician services to military installations and government offices across Europe, including Germany, Italy, Poland, Belgium, Norway, and Spain. We are familiar with base access protocols and secure room requirements.
No. DoD regulations require that only technicians trained and certified by an approved GSA training facility (such as the DoD Lock Program) perform maintenance, neutralization, or certification on GSA-approved security containers. Further, Federal Standard 809 mandates that all services on high security locks may only be performed by US Citizens.
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